Returns & Exchanges
At Luxe, we strive for perfection; however, if you are not entirely satisfied with your purchase, we offer a seamless 30-day return policy for all unworn items in their original packaging. Our goal is to ensure your shopping experience remains as sophisticated and effortless as our collections.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original box with all designer tags attached and include the printed return authorization form inside.
Ship with Ease
Affix the prepaid luxury courier label to your package and drop it off at any authorized shipping location or schedule a complimentary home pickup.
Receive Your Refund
Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing